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PRIVACY POLICY

The Commemorative Air Force (“CAF”) appreciates the importance of respecting and protecting your privacy. The CAF is committed to maintaining your trust and respecting your information with our PRIVACY POLICY. This Privacy Policy applies to information collected through the Site and through Forms. Carefully read this Privacy Policy in its entirety.

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The CAF’s PRIVACY POLICY explains what information is collected, why the information is collected, and how the CAF uses, shares, and protects the personal information from and about our members, donors, subscribers, volunteers, program participants, website visitors, aircraft riders, those that purchase aircraft rides for others, staff, and others – both online and offline.

This policy also describes how you can request and update your personal information and your preferences for being contacted.

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WHAT THIS PRIVACY POLICY COVERS

This PRIVACY POLICY applies to any personal information, which the CAF defines as data that identifies, relates to, describes, references, is reasonably capable of being associated with, or can reasonably be linked, directly or indirectly, to an individual or household. This includes but is not limited to information such as your name, address, email address, phone number, and data that is linked to such personal data, (such as demographic data, CAF passwords, payment data, device and usage data, and location data). This Privacy Policy does not apply to data that is not personal data or is not linked to personal data, including anonymous, de-identified, or aggregate data, which cannot reasonably be used to identify you – even when such data has been derived from personal data – and publicly available information (i.e., information that is lawfully made available from federal, state, or local government records).

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This PRIVACY POLICY applies to all operations of the Commemorative Air Force (CAF), a non-profit organization, and each of its subsidiaries and affiliates, such as the Henry B. Tippie National Aviation Education Center (NAEC), the American Airpower Heritage Museum, the American Airpower Heritage Flying Museum, and any CAF Unit, CAF events, and/or CAF programs. (together “CAF”). This Privacy Policy applies when you communicate with us by mail, email, phone, paper forms, social media, online forms, event registrations, subscribing, or in person, including at CAF events (known collectively as “FORMS”). This Privacy Policy also applies when you use any of the CAF websites or applications designed for smartphones, tablets, computers, and other devices (known collectively as “SITE”), except where email, website, or app points to a different governing policy (e.g., ticket purchasing websites, social media websites, etc.) You can find this PRIVACY POLICY on our website.

 

By providing your personal information to the CAF via online/digital format or written on a physical form or via phone via FORMS, or by using the CAF’s websites or apps via the SITE, you automatically consent to and agree to the CAF’s PRIVACY POLICY. Please read the CAF’s PRIVACY POLICY carefully and contact us with any questions or concerns:

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  • By mail: Commemorative Air Force, Development Office, P.O. Box 764769, Dallas, Texas 75376

  • By phone: (877) 767-7175

  • By e-mail: development@cafhq.org

 

### More Information

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Please review the full Privacy Policy below for more complete details on how we collect, use, share, and protect your personal data, as well as the choices you have regarding our use and sharing of your personal data, along with other important considerations.

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The CAF’s PRIVACY POLICY

  • What information is collected

  • How information is collected

  • Why the CAF collects information

  • How the CAF uses information

  • Sharing Information Collected and Third-Party Applications/Networks

  • Retaining and Protecting Information

  • Request to review, change, or remove your information

  • A note about Minors

  • Your California Privacy Rights

  • Your EU Privacy Rights

  • Changes to this Privacy Policy

  • Copyright Notice

  • Reproducing CAF Website Images & Content

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What information is collected?

​The CAF may collect personal and non-personal information about you through the SITE, FORMS, paper forms and applications, and/or the direct mail program. Some of this information is provided by you, other information may be collected by automated means when you interact with us through our SITE, and when we communicate with you by email or text message. We use standard technologies, including browser cookies, web beacons, and third-party analytics services to collect this behavioral and operational data, which may be recorded and retained by the CAF.

 

This information might include your:

  • Name (first, last, middle, suffix);

  • Contact information, such as mailing address, e-mail address, phone number, and fax number);

  • Demographic information, such as your age, date of birth, gender, marital status

  • Login credential information for the members-only sections of the SITE (e.g., username, password, security questions, and answers);

  • CAF Membership information, such as your status, membership level, membership history, length of membership, unit history, and awards given;

  • Pilot information, such as medical evaluations, training information, flight logs, etc.

  • Employment and occupation information, such as company, title, retirement info,

  • Military history information, such as rank, the branch of service, service history

  • Payment information, such as your payment card number and expiration date, electronic signature, and checking account number;

  • Purchasing information, such as sizes, shipping address, and order history;

  • Donation or gift information, such as donation or gift amounts, matching amounts, donor name, and contact information, tribute name, contact, and relationship information, donation or gift type;

  • Aircraft ride information, such as the aircraft ridden, the date of the ride, the Unit offering the ride, the location of the ride, the amount paid for the ride, the purchaser of the ride;

  • Computer, mobile device, and/or web browser information (e.g., IP address, mobile device ID information, operating system, browser type, referring/existing webpages, webpage requests, cookie information, hardware attributes, software attributes);

  • Third-party website information, such as network used, platform, server, geolocation, and/or application information;

  • Usage activity concerning your interactions with the SITE and/or third-party websites, networks, platforms, servers, or applications accessed through the SITE (e.g., number of clicks on a page or feature, amount of time spent on a page or feature, the identity of third-party websites, networks, platforms, servers, and applications being access through the SITE);

  • Transactional information, including but not limited to offers, orders, donations, pricing, payments, purchaser, seller, item information, shipping terms, comments, ratings, feedback, and instant messages and/or other communications made within the SITE;

  • Event registration information (e.g., attendee names, event information, scheduling);

  • Statements or content information, such as comments, videos, photographs, responses to surveys, polls, and information about such statements or content, which you submit or publish on or through the SITE, or which are accessed via your public or linked social media pages;

  • Communication preferences information, such as which emails and newsletters you wish to receive, whether you wish to receive text messages or phone calls, and whether you wish to receive push notifications in our apps;

  • Employment application information, including the types of information described above, plus other employment-related data like social security number, employment status, employment history, education information, references, résumé, immigration status, and ability to work legally in the United States, personal or family employment affiliation with CAF, and, voluntarily, for our Equal Employment Opportunity compliance purposes for jobs located in the United States, gender, race, and ethnic background.

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How Information is collected

​We collect your data when you choose to provide it as you interact with us in person, through FORMS, or our SITE. For instance, when you join the CAF or donate, or purchase something from our GiftShop, you will be asked to provide basic personal data as part of processing your transaction.

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The CAF might collect personal and non-personal information from you when you visit, access, or use the SITE; when you register with or subscribe to the SITE; when you register for or subscribe to the products and/or services of CAF online through the SITE; when you “sign in,” “login,” or the link to the SITE; when you allow the SITE to access, upload, download, import, or export content found on, or to otherwise interact with, your computer or mobile device (or any other device you may use to visit, access, or use the SITE) or online accounts with third-party websites, networks, platforms, servers, or applications (e.g., your online social media accounts, your cloud drives, and servers, or your mobile device service provider); or whenever CAF asks you for such information, such as, for example, when you process a payment through the SITE, or when you answer an online survey or questionnaire.

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In addition, if you or a third party sends CAF a comment, message, or other communication (such as, by way of example only, e-mail, letter, fax, phone call, or voice message) about you, your activities on or through the SITE, then CAF may collect any personal or non-personal information provided therein or therewith.

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  • We may collect personal information from you when you call, email, or mail information to our offices or provide it at events.

  • CAF may also collect personal and non-personal information about you through FORMS or a direct mailing program.

  • Finally, CAF may use various tracking, data aggregation, and/or data analysis technologies, including, for example, the following:

    • Cookies are small data files (e.g., text files) stored on the browser or device you use to view a website or message. They may help store user preferences and activity and may allow a website to recognize a particular browser or device. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies. Cookies may record information you access on one page of a website to simplify subsequent interaction with that website, or to help streamline your transactions on related pages of that website. Most major browsers are set up so that they will initially accept cookies, but you might be able to adjust your browser’s or device’s preferences to issue you an alert when a cookie is downloaded or to block, reject, disable, delete, or manage the use of some or all cookies on your browser or device.

    • Flash cookies, which are cookies written using Adobe Flash, may be permanently stored on your device. Like regular cookies, Flash cookies may help store user preferences and activity and may allow a website to recognize a particular browser or device, but Flash cookies are not managed by the same browser settings that are used for regular cookies.

    • Web beacons are pieces of code embedded in a website or email to monitor your activity on the website or your opening of the email, and which can pass along information such as the IP address of the computer or device you use to view the website or open the email, the URL page on which the web beacon is located, the type of browser that was used to access the website and previously set cookie values. Web beacons are sometimes used to collect advertising data, such as counting page views, promotion views, or advertising responses. Disabling your computer’s, device’s, or browser’s cookies may prevent some web beacons from tracking or recording certain information about your activities.

    • Scripts are pieces of code embedded in a website to define how the website behaves in response to certain key or click requests sent by the user. Scripts are sometimes used to collect information about the user’s interactions with the website, such as the links the user clicks on. Scripts are often temporarily downloaded to the user’s computer or device from the website server, active only while the user is connected to the SITE and deactivated or deleted when the user disconnects from the website.

    • Analytic tools and services, which are sometimes offered by third parties, and which track, measure, and/or generate information about a website’s or program’s traffic, sales, audience, and similar information, and which may be used for various reasons, such as, for example, statistical research, marketing research, and content rating research, and conversion tracking. Examples of analytic tools and services that CAF may use are Google Analytics and/or Facebook Pixel.

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Please be advised that if you choose to block, unsubscribe, reject, disable, delete, or change the management settings for any or all the technologies and/or other tracking, data aggregation, and data analysis technologies, then certain areas of the SITE might not function properly.

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By visiting, accessing, or using the SITE, you acknowledge and agree in each instance that you are giving CAF permission to monitor or otherwise track your activities on the SITE and that CAF may use the technologies and/or other tracking, data aggregation, and data analysis technologies.

 

Why the CAF collects information

The collection and use of personal data are necessary for the successful operation of the CAF. We collect and use personal data from or about you to support our non-profit mission, to comply with legal responsibilities, and serve our members, donors, and supporters, including:

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  • To deliver information about our programs, products, and/or services

  • To evaluate and respond to your inquiries and submissions

  • To provide you with customer support and membership benefits

  • To communicate with you through various channels, including mail, email, telephone, apps, online chats, in-person, and via social media

  • To process your payments, donations, sponsorships, purchases, and account adjustments

  • To create and manage your membership and account registrations

  • To create a customized experience and identify you online, including by displaying offers and advertising tailored to your interests and/or background

  • To evaluate and improve our products, services, memberships, benefits, digital services, and other operations (e.g., assessing the effectiveness of our websites, apps, communications, advertising, and marketing programs)

  • To evaluate your employment applications and contact you regarding potential employment

  • To protect against fraud and unauthorized transactions, investigate complaints and claims, and provide other security protections

  • To comply with and enforce applicable legal obligations, our policies, and our terms and conditions

  • To perform business functions consistent with our non-profit mission and serve our membership

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How the CAF uses the information

CAF may use the personal and/or non-personal information it collects from you through the SITE and/or its direct mailing program in a variety of ways, such as, for example, to:

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  • Fulfill your requests;

  • Process your payments;

  • Facilitate your movement through the SITE;

  • Facilitate your use of the Site’s products and/or services;

  • Facilitate your registration with the SITE and/or the SITE’s products and/or services;

  • Send you communications like, for example, administrative e-mails, answers to your questions, and updates about the SITE;

  • Provide you with information about CAF and its businesses, products, and services by letter, e-mail, text, telephone, or other forms of communication;

  • Provide you with information about third-party businesses, products, and services by letter, e-mail, text, telephone, or other forms of communication;

  • Facilitate your requests to receive e-mails, publications, and other information materials from CAF and/or third parties;

  • Share with third-party organizations (e.g., nonprofits, satellite locations, companies doing business on behalf of the CAF, or companies which you may be interested in), which may in turn use the information in furtherance of their own and/or others’ marketing and/or fundraising efforts;

  • Improve the SITE and/or the SITE’s content, features, and/or services;

  • Improve and/or further CAF’s products, services, marketing efforts, and/or fundraising efforts;

  • Create and/or further new CAF products, services, marketing efforts, and/or fundraising efforts;

  • Help personalize user experiences with the Site and/or the Site’s products and/or services;

  • Analyze traffic to and through the SITE;

  • Analyze user behavior and activity on or through the SITE;

  • Conduct research and measurement activities;

  • Monitor the activities of you and others on or through the SITE;

  • Protect or enforce CAF’s rights and properties; and/or

  • Protect or enforce the rights and properties of others (which may include you).

 

CAF reserves the right to use your personal and non-personal information when:

  • Required by applicable law, court order, or other governmental authority (including, without limitation and by way of example only, in response to a subpoena or other legal process); or

  • CAF believes in good faith that such use is otherwise necessary or advisable (including, without limitation and by way of example only, to investigate, prevent, or take legal action against someone who may be causing injury to, interfering with, or threatening the rights, obligations, or properties of CAF, a user of the Site [which may include you], or anyone else who may be harmed by such activities, or to further CAF’s legitimate business interests).

  • CAF may also use your name and/or contact information in connection with its display or performance of photographs, images, and/or videos of you on or through the SITE.

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Sharing Information Collected and Third-Party Applications/Networks

CAF reserves the right to share your personal information and/or non-personal information with its employees, agents, administrators, and legal advisors; and with those third parties who help manage, administer, distribute, and operate the SITE, the SITE’s services and features, and/or CAF’s online social media pages (e.g., web hosting companies, website administrators, mobile app distribution platforms, support services companies, e-mail service providers, credit card or other payment processing companies), as needed for them to perform such services. In addition, your name, username, and/or contact information may be disclosed through the SITE, CAF’s online social media pages, and/or in connection with CAF’s display or performance of photographs, images, and/or videos of you on or through the SITE or CAF’s online social media pages.

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The CAF may also share your personal information and/or non-personal information with third parties who help CAF with its marketing, fundraising, and/or information collection efforts.

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CAF does not limit how it may use or share non-personal information because non-personal information does not identify you. For example, CAF may freely share non-personal information with its affiliates, suppliers, and representatives, as well as with other individuals, businesses, and government entities.

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You may choose to share certain information and/or follow other users on the SITE. You may choose to share your contact information with other users or provide it publicly.

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The SITE and/or any communications sent through or as a function of the SITE may contain links to third-party websites, networks, platforms, servers, and/or applications. These third-party websites may collect personal data and other data from or about you. The CAF is not responsible for the content or privacy practices of any website that we do not control, and your interactions with such websites are governed solely by the privacy policies of the entity operating the websites, not this Privacy Policy. You hereby release CAF from any liability which may arise from, such third-party websites, networks, platforms, servers, and applications (including, without limitation, the privacy policies and practices of such third-party websites, networks, platforms, servers, and applications).

You may have the opportunity to access the SITE using your online user accounts with certain third-party websites, networks, platforms, servers, or applications, which may be subject to separate privacy policies about those third-party websites, networks, platforms, servers, or applications. The CAF may also collect information from those third-party websites, networks, platforms, servers, or applications (such as, for example, your name, gender, date of birth, and personal interests, when you “like” or click links provided by or through those third-party websites, networks, platforms, servers, or applications, and other information available through your online account or page with those third-party websites, networks, platforms, servers, or applications). It is your responsibility to carefully read, accept, and comply with the relevant terms of use and privacy policies associated with those third-party websites, networks, platforms, servers, and applications.

 

Retaining and Protecting Information

CAF may retain your personal information and/or non-personal information for as long as it believes necessary or appropriate. In connection with any transaction that you conduct through the SITE, FORMS, and/or CAF’s direct mailing program (e.g., the payment of any subscription or membership fees, the purchase or sale of any products, the payment of donations), you may be asked to supply certain information relevant to the transaction, including, without limitation, your name, your credit card number, and expiration date, your billing address, your shipping address, your phone number, and/or your e-mail address. By submitting such information, you grant CAF without charge the irrevocable, unencumbered, universe-wide, and perpetual right to provide such information to third parties (e.g., payment processing companies, buyers on the SITE, and sellers on the SITE) to facilitate the transaction.

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All online credit card transactions occur through online payment processing application(s) found on the SITE or third-party website(s) accessible through the SITE which is provided by a third-party payment processing vendor(s) (the “Payment Processing Vendor”). CAF’s relationship with the Payment Processing Vendor, if any, is merely contractual in nature, is nothing more than a third-party vendor to CAF, and is in no way subject to CAF’s direction or control; thus, their relationship is not, and should not be construed as, one of the fiduciaries, franchisors-franchisees, agents-principals, employers-employees, partners, joint ventures, or the like. For more information about the Payment Processing Vendor, please contact the CAF.

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The CAF implements security measures to help protect the personal information it collects through the SITE, FORMS, and its direct mail program. We use administrative, technical, and physical security measures designed to protect personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.

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Regardless of the foregoing, please observe that “perfect” or “100%” security does not exist on the Internet. Therefore, your access and use of the SITE, and your opening of any communications sent through or as a function of the SITE, are done at your own risk. To help maintain the security of your personal information, CAF asks that you please notify us immediately of any unauthorized visit, access, or use of the SITE or the loss or unauthorized use of your online account access information for the SITE (e.g., username, or password). Request to review, change, or remove your information.

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You may request at any time that CAF provide you with an opportunity to review and change your personal information collected through the SITE or FORMS, or to no longer use your personal information to provide you with any products or services. Please submit any such request (“Request Concerning Personal Information”) to any one of the following:

  • By mail: Commemorative Air Force, attn.: Development Office, PO Box 764769, Dallas, Texas 75376 with a subject line of “Your Personal Information.”

  • By phone: (877) 767-7175

  • By e-mail: development@cafhq.org with a subject line of “Your Personal Information.”

 

For each Request Concerning Personal Information, please state “Your Personal Information” in the e-mail or letter subject line, and clearly state the following in the body: a. the nature of your request; b. that the request is related to “Your Personal Information;” c. your name, street address, city, state, ZIP code, and e-mail address; and d. whether you prefer to receive a response to your request by mail or e-mail.

 

If you send a Request Concerning Personal Information by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery, and tracking. CAF will not accept a Request Concerning Personal Information via telephone or facsimile. CAF is not responsible for any Request Concerning Personal Information that is incomplete, incorrectly labeled, or incorrectly sent.

You are solely responsible for the accuracy and content of your personal information, and for keeping your personal information current and correct.

 

Request to review, change, or remove your information​

You may request at any time that CAF provide you with an opportunity to review and change your personal information collected through the SITE or FORMS, or to no longer use your personal information to provide you with any products or services. Please submit any such request (“Request Concerning Personal Information”) to any one of the following:

  • By mail:Commemorative Air Force, attn.: Development Office, PO Box 764769, Dallas, Texas 75376

  • By phone: (877) 767-7175

  • By e-mail: development@cafhq.org with a subject line of “Your Personal Information.”

For each Request Concerning Personal Information, please state “Your Personal Information” in the e-mail or letter subject line, and clearly state the following in the body: a. the nature of your request; b. that the request is related to “Your Personal Information;” c. your name, street address, city, state, ZIP code, and e-mail address; and d. whether you prefer to receive a response to your request by mail or e-mail.

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If you send a Request Concerning Personal Information by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery, and tracking. CAF will not accept a Request Concerning Personal Information via telephone or facsimile. CAF is not responsible for any Request Concerning Personal Information that is incomplete, incorrectly labeled, or incorrectly sent.

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You are solely responsible for the accuracy and content of your personal information, and for keeping your personal information current and correct.

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A Note About Minors​

The Site is a general audience website intended for use by adults. The Site is not designed or intended to attract, and is not directed to, children under eighteen (18) years of age, let alone children under thirteen (13) years of age. CAF does not collect personal information through the Site from any person it actually knows to be under thirteen (13) years of age. If CAF obtains actual knowledge that it has collected personal information through the Site from a person under thirteen (13) years of age, then it will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.

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Furthermore, if you are under eighteen (18) years of age, then you (or your parent or legal guardian) may at any time request that CAF remove content or information about you that is posted on the Site. Please submit any such request (“Request for Removal of Minor Information”) to any one of the following:

 

Your California Privacy Rights

If you are a resident of the State of California and CAF has an established business relationship with you, then, pursuant to Section 1798.83 of the California Civil Code, you have the right to request the following at any time: (a) information from CAF free of charge regarding the manner in which CAF shares certain personal information collected through the Site with third parties who use such information for direct marketing purposes; and (b) the discontinuation (or opt-out) of CAF’s sharing of such information with such third parties. Please submit any such request (“California Privacy Rights Request”) to any one of the following:

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  • By mail: Commemorative Air Force, attn.: Development Office, PO Box 764769, Dallas, Texas 75376 with a subject line of “Your California Privacy Rights.”

  • By phone: (877) 767-7175

  • By e-mail: development@cafhq.org with a subject line of “Your California Privacy Rights.”

 

For each California Privacy Rights Request, please state “Your California Privacy Rights” in the e-mail or letter subject line, and clearly state the following in the body:

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  1. the nature of your request;

  2. that the request is related to “Your California Privacy Rights;”

  3. your name, street address, city, state, ZIP code, and e-mail address; and

  4. whether you prefer to receive a response to your request by mail or e-mail.

 

If you send a California Privacy Rights Request by mail, then please do so by U.S. Certified Mail, Return Receipt Requested to allow for confirmation of mailing, delivery, and tracking. CAF will not accept a California Privacy Rights Request via telephone or fax; and is not responsible for a California Privacy Rights Request that is incomplete, incorrectly labeled, or incorrectly sent. You are solely responsible for the accuracy and content of your personal information, and for keeping your personal information current and correct.

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Further, CAF does not respond to “do not track” (DNT) signals.

 

Finally, as further explained herein, CAF might authorize third parties to collect your personal information when you use the SITE. To the fullest extent permitted by law, CAF is not responsible for, and you hereby release CAF from all liability which may arise from, such third parties’ unauthorized collection of your personal information.

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Your EU Privacy Rights

The CAF is headquartered in the United States and all our data processing activities occur in the United States. Any personal data you provide to us, including through our FORMS or SITE, will be transferred to, processed, and stored in the United States. By providing us with your data or using our SITE, you acknowledge that the United States has standards for the processing and storage of personal data that may not be equivalent to (and may be less comprehensive than) those in the country where you reside and/or are a citizen, and you consent to our collection, transfer, processing, and storage of your data in the United States.

If you live in the EU and have a complaint about how your information is being handled, you may contact the national data protection authority which is the Information Commissioner’s Office (ICO) in the UK at 0303 123 1113.

 

Changes to this Privacy Policy

The CAF may occasionally modify or update this Privacy Policy at any time without notice to you. Changes will be posted on this or a similar page of the SITE and shall be deemed effective as of their stated effective or modification date. The CAF encourages you to carefully review this Privacy Policy periodically.

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By visiting the CAF SITE, and/or when providing your personal information to the CAF, you automatically accept and agree to the most recent version of this Privacy Policy, as well as the most recent version of the SITE’s Terms of Use. Continuing to access the SITE reaffirms your acceptance and agreement in each instance.

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This privacy policy was updated on January 25, 2023.

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Copyright Notice

The CAF is committed to respecting intellectual property rights. The CAF reserves the right to its intellectual property and protects, as much as possible, the intellectual property rights of others.

 

Please note that the copyrights of all content comprising or contained within this SITE remain with the CAF and other copyright owners as specified. You may freely access and download the contents on this SITE temporarily for the sole purposes of viewing, interacting, or listening.

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However, the following acts are prohibited in respect of any of the content featured on this SITE: public performance or display of any rental leasing or lending of any material obtained or derived from the SITE any form of reproduction whatsoever, including without limitation, the extraction and/or storage in any retrieval system or inclusion in any other computer program or work any reproduction whatsoever of details, alterations, and adaptations of works

 

Reproducing CAF SITE Images & Content

 

Permission to reproduce or use any of the images or content on the CAF website must be obtained by the rights holder before use, whether it be the CAF or others. Permission to reproduce CAF website images and content may be granted for the purpose of private study and research, if no reproduction is available and copyright law permits.

 

Please contact: Marketing Department
(877) 767-7175, ext. 300
media@cafhq.org

 

It is your responsibility to obtain permission from copyright holders or their agents before reproducing any content, or it will constitute an infringement of copyright.

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